OUR AWARD-WINNING TEAM IS THE BEST IN THE INDUSTRY

Our team members have over 30 years of combined experience in the wireless industry. As a result, our customers benefit from the knowledge, professionalism, problem-solving skills, and proven track record of success and satisfaction that each of our team members provides. Awards received by team members include:

AT&T Summit - Annual Award Winner
Awarded to the top 20 salespeople annually in one of only four US regions. Minimum sales an customer satisfaction scores must be achieved to qualify for award.

AT&T Summit - Quarterly Award Winner (Achieved in various years)
Awarded to the top 20 salespeople quarterly in one of only four US regions. Minimum sales an customer satisfaction scores must be achieved to qualify for award.

Customer Satisfaction
Set regional record for the most "Completely Satisfied" customer surveys using a Net Promoter Score survey platform.

Chow's Champion - Award Winner
Awarded by the Regional President to hand-selected individuals to recognize going above and beyond to provide the best customer experience.

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OUR TEAM MEMBERS

Adam Knoll - President & Founder
Adam has been in the wireless industry since 2004 and has experience with all major wireless carriers. Most notably, he worked his way up the corporate ladder with AT&T before founding Complete Cell-ution. Throughout the years with various companies, Adam noticed a very consistent pattern of things which caused wireless customers to be less than satisfied. He founded Complete Cell-ution in order to fully eliminate those pain points and provide wireless customers the best experience possible. Adam prides himself on executing on the small things which has led to a high level of customer satisfaction and loyalty. In his personal time, Adam plays hockey several times per week and is a proud sponsor of An Edge Above, a local hockey community that promotes fun and positivity for all ages and skill levels through various and creative hockey tournaments throughout the year. 

Dan Drake - Director of Sales
Dan has been involved in the wireless industry since the early 2000's and has a long history of working together with Adam. Dan has brought success to every organization he's worked with and has a true passion for helping people and giving back to local communities. He understands that you have to be a great person to become a great businessman. He considers himself a true partner to his clients and not some everyday service. Dan is also the founder of Drake's Consulting where he is successful in fostering relationships with C-Suite and senior executives. This experience and track record of success makes Dan a vital part our our organization.

Amanda Knoll - Office Manager
Amanda earned her Bachelor's Degree from Grand Valley State University in Business Management. She has been involved in the launch and growth of several successful non-profit organizations in the Grand Rapids, MI area. Amanda has also taught piano for over 16 years and along with working with Complete Cell-ution, she operates and fully manages her own piano studio. Her work ethic, care for her clients, and self-motivation make her an invaluable asset to our organization.