WIRELESS SELF-SUPPORT

We provide full account support for our customers, however below are some self-support tools for account administrators. We are happy to get you pointed in the right direction so your request is handled quickly and effectively. Please utilize the contact info below which gets you directly to the correct department to handle your request type.

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Service Support

General Customer Care / Billing / Cancellations
800-331-0500 or 611 from your wireless phone

Porting Department
888-898-7685
​Check port status HERE

Check Order Status
Check order status HERE

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​Device Support
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​​Warranty Claims
800-801-1101

Insurance Claims
888-562-8662
​File new claim or check claim status HERE

​​Apple Device Support & Warranty Claims
Business: 866-752-7753
​Consumer: 800-692-7753
​Or visit your nearest Apple Store

Device Unlock Requests
Request device unlock or check unlock status HERE

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Service Support

General Customer Care / Billing / Cancellations
800-922-0204 or *611 from your wireless phone

Porting Department
888-844-7095
​Check port status HERE

Check Order Status
Check order status HERE

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Device Support
​
​Warranty Claims
800-922-0204

Insurance Claims
888-881-2622
​File new claim or check claim status HERE

​Apple Device Support & Warranty Claims
Business: 866-752-7753
​Consumer: 800-692-7753
​Or visit your nearest Apple Store

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Service Support

General Customer Care / Billing / Cancellations
800-937-8997 or 611 from your wireless phone

Porting Department
877-789-3106
​

Check Order Status
Check order status HERE

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Device Support
​
​Warranty Claims
800-937-8997

Insurance Claims
866-268-7221


​Apple Device Support & Warranty Claims
Business: 866-752-7753
​Consumer: 800-692-7753
​Or visit your nearest Apple Store

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