WIRELESS SELF-SUPPORT
We provide full account support for our customers, however below are some self-support tools for account administrators. We are happy to get you pointed in the right direction so your request is handled quickly and effectively. Please utilize the contact info below which gets you directly to the correct department to handle your request type.
Service Support
General Customer Care / Billing / Cancellations 800-331-0500 or 611 from your wireless phone Porting Department 888-898-7685 Check port status HERE Check Order Status Check order status HERE Device Support
Warranty Claims 800-801-1101 Insurance Claims 888-562-8662 File new claim or check claim status HERE Apple Device Support & Warranty Claims Business: 866-752-7753 Consumer: 800-692-7753 Or visit your nearest Apple Store Device Unlock Requests Request device unlock or check unlock status HERE |
Service Support
General Customer Care / Billing / Cancellations 800-922-0204 or *611 from your wireless phone Porting Department 888-844-7095 Check port status HERE Check Order Status Check order status HERE Device Support
Warranty Claims 800-922-0204 Insurance Claims 888-881-2622 File new claim or check claim status HERE Apple Device Support & Warranty Claims Business: 866-752-7753 Consumer: 800-692-7753 Or visit your nearest Apple Store |
Service Support
General Customer Care / Billing / Cancellations 800-937-8997 or 611 from your wireless phone Porting Department 877-789-3106 Check Order Status Check order status HERE Device Support
Warranty Claims 800-937-8997 Insurance Claims 866-268-7221 Apple Device Support & Warranty Claims Business: 866-752-7753 Consumer: 800-692-7753 Or visit your nearest Apple Store |