DEVICE BUYBACK TERMS & CONDITIONS

Please read these terms and conditions carefully to understand your rights and obligations. By participating in the Complete Cell-ution buyback program, you agree you understand, acknowledge, and accept the terms below.
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• COMPLETE CELL-UTION INC (Complete Cell-ution), ITS VENDORS, AND SUPPLIERS WILL NOT BE ABLE TO RETURN ANY DEVICE THAT YOU SEND IN AS PART OF THIS BUYBACK PROGRAM. YOU AGREE TO SAVE INFORMATION YOU WANT TO KEEP ON ANOTHER DEVICE PRIOR TO SENDING IN YOUR DEVICE. UNDER NO CIRCUMSTANCES SHALL COMPLETE CELL-UTION, ITS VENDORS, AND SUPPLIERS BE LIABLE FOR ANY LOSS OF ANY INFORMATION/DATA FROM DEVICES THAT YOU SEND IN. INFORMATION/DATA ON YOUR DEVICE WILL BE DELETED AND WILL BE UNRECOVERABLE.
• TO PROTECT YOUR PRIVACY, YOU ACKNOWLEDGE THAT BEFORE SENDING IN YOUR DEVICE TO COMPLETE CELL-UTION TO RECEIVE CREDIT YOU HAVE:
  1. ERASED YOUR CONTACTS, CALENDAR, PHOTOS, MESSAGES, CALL HISTORY, EMAIL, TEXT MESSAGES, VIDEOS, WEB BROWSING HISTORY AND ANY OTHER PERSONAL, CONFIDENTIAL OR SENSITIVE STORED INFORMATION FROM YOUR DEVICE,
  2. REMOVED THE SIM CARD AND MEMORY CARD, IF APPLICABLE, FROM YOUR DEVICE AND THAT A FACTORY RESET OF THE DEVICE HAS BEEN PERFORMED BEFORE SENDING IN YOUR DEVICE, AND
  3. DEACTIVATED ALL SERVICES TO YOUR DEVICE.
• COMPLETE CELL-UTION, ITS VENDORS, AND SUPPLIERS ARE NOT RESPONSIBLE FOR REMOVING PERSONAL, CONFIDENTIAL, AND/OR SENSITIVE INFORMATION FROM YOUR DEVICE AND CANNOT GUARANTEE THAT PERSONAL, CONFIDENTIAL, AND/OR SENSITIVE INFORMATION LEFT ON YOUR DEVICE WILL BE DELETED.
• If you fail to remove all personal, confidential, and/or sensitive information from your device, Complete Cell-ution, its vendors, and suppliers are not liable to you for any damages you may suffer if personal, confidential, and/or sensitive information left on your device is accessed.
• Complete Cell-ution, its vendors, and suppliers are not responsible for any charges accrued before, during, or after you send in your device. If you incur any charges, it is your responsibility to pay those charges.
• You are the sole and rightful owner of the device being sent in. You are not sending in a lost or stolen device and the device is free from any liens or claims by third parties.
• If sending in an device with an active installment plan, you must continue to make your installment agreement payments until your balance is paid in full.
• All quoted Buyback values are conditional and subject to adjustment by Complete Cell-ution, its vendors, and suppliers based on the actual make, model, condition and operational nature of the Trade-in device.
• The condition, specifications, and other representations you have provided regarding your device are accurate. In the event the representations you made regarding your device are determined to be inaccurate, you acknowledge that the trade-in credit initially offered may be significantly reduced. Upon receipt, Complete Cell-ution, its agents, vendors, and suppliers will make the final determination of your device trade-in value subject to a unilateral adjustment in the value of the actual device received. If you are unsure of the condition of the device and want a final determination of the value before surrendering it, you can take it to your wireless carrier's participating retail store where a final determination can be made before you surrender the device. You will be notified via email of any discrepancy in the device condition, specification, or other representations made by the customer, however all transactions are final once the device is sent to Complete Cell-ution for processing.
• The Complete Cell-ution buyback program is not available to minors, you must be at least 18, or of legal age to consent, in order to participate.
• The value quoted for any device is only valid for the duration of the buyback transaction.
• You agree to sign & return your buyback quote within 30 days of the day you receiving the quote. If you fail to sign & return the buyback quote within 30 days it may result in a reduced value for your phone.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, COMPLETE CELL-UTION, ITS VENDORS, AND SUPPLIERS WILL NOT BE LIABLE TO YOU FOR MORE THAN THE TRADE-IN VALUE OF THE DEVICE. IN NO EVENT SHALL COMPLETE CELL-UTION, ITS VENDORS, AND SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE, INCIDENTAL, OR EXEMPLARY DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF ANY TRADE-IN OF YOUR DEVICE.